AI Receptionist for Auto Repair Shops
Your technicians are under the hood — they can't answer the phone. Attendly answers every call 24/7, schedules appointments, captures quote requests, and handles emergencies while your team focuses on the work that pays.
Every time a tech picks up the phone mid-job, it costs you time and money. Every time no one picks up, it costs you the customer.
Your best technician is mid-transmission rebuild. The phone rings. Nobody picks up. That stranded driver with a blown engine calls the shop down the street instead.
Lost job: $800–$2,500Emergency calls — dead battery, blown tire, overheating engine — convert at the highest rates of any inquiry. They need an answer in the next 60 seconds, not voicemail.
Lost job: $150–$600Customers researching brake jobs, transmission work, or timing belts are calling 3–4 shops. The first shop to respond with a quote wins. Yours goes straight to voicemail.
Lost job: $400–$3,000+Your loyal customers calling for oil changes, tire rotations, and annual inspections give up after the third ring. They find a new shop with an easier booking experience and don't come back.
Lost lifetime value: $5,000+In auto repair, speed wins. When a driver's car won't start or their check engine light comes on, they call the first shop that answers. With Attendly, that's always your shop — not the one with the bigger ad budget.
How It Works
No new phone systems. No hardware. No staff training. Just forward your existing shop number and Attendly handles the rest.
Forward your existing shop line to Attendly — takes 2 minutes. Keep your number, gain 24/7 coverage.
We configure Attendly with your services, pricing, hours, and policies so it sounds like part of your team.
Books appointments, captures quote requests, routes emergencies, and answers common questions — automatically.
Wake up each morning to a full inbox of captured leads, booked appointments, and caller notes — ready to review.
Real Auto Repair Scenarios
From routine oil changes to 2 AM emergency calls, Attendly knows exactly what to say.
Customer calls before opening hours to book an oil change and state inspection. Attendly captures their name, vehicle info, preferred time slot, and confirms the appointment — all before your first tech walks in.
✓ Appointment booked, reminder sentDriver wants a quote for front and rear brakes. Attendly gathers the year, make, model, and mileage, confirms you do this service, and schedules a callback or drop-off time. No pad-and-pen needed.
✓ Quote lead captured, vehicle details loggedRegular customer calling to check if their car is ready. Attendly takes their name, looks up their ticket in your notes, and either confirms pickup time or tells them you'll call back when it's done.
✓ Customer updated, call resolved without interruptionStranded driver's car is overheating. Attendly captures their location, coordinates a tow to your shop, and confirms your earliest availability — turning a crisis into a booked repair job.
✓ Tow dispatched, repair booked for next morningCustomer wants to know if you stock a timing belt kit for their 2017 CRV and how long the job takes. Attendly answers from your FAQ knowledge base and schedules the work — no tech interruption required.
✓ Service scheduled, parts lookup noted for techYour best customer calls to book a full service before a road trip: oil change, tire rotation, and a safety check. Attendly books all three services, confirms total time, and reminds them to bring their rewards card.
✓ $380 appointment booked, customer retainedAttendly understands the language of automotive service — makes, models, service codes, and real shop scenarios.
Answers every call — including nights, weekends, and holidays. No voicemail, no hold music, no lost customers.
Captures name, vehicle, service needed, and preferred time. Confirmed appointments ready for your service advisor each morning.
Gathers year/make/model/mileage and service details so your service advisor can call back with a real quote — not a guess.
Handles stranded drivers immediately — captures location, assesses situation, coordinates towing based on your preferred providers.
Handles "is my car ready?" calls without interrupting your techs. Updates customers based on your notes or routes to the right person.
Knows your services, pricing, hours, warranties, and common questions so every caller gets accurate, confident answers every time.
How many calls are you missing each day? Let's find out what they're worth.
Compare Attendly to leaving it to chance or hiring another front desk person.
| Capability | Attendly | Voicemail | Part-Time Receptionist |
|---|---|---|---|
| Answers calls 24/7 | ✓ Always | ✗ No | ✗ Business hours only |
| Books appointments automatically | ✓ Yes | ✗ No | ✓ Yes |
| Captures quote request details | ✓ Full vehicle + service details | ✗ No | Sometimes |
| Emergency / tow dispatch | ✓ Yes | ✗ No | Depends on training |
| Handles after-hours calls | ✓ Every night + weekend | ✗ No | ✗ No |
| Monthly cost | $99–$199/mo | Free | $1,500–$2,500/mo |
| Setup time | 1 day | Instant | Weeks of hiring + training |
Real results from real auto repair shops using Attendly.
"We were losing 6–8 calls a day when the bays were full. First month with Attendly, we recovered three engine jobs we would have missed. Paid for itself in week one."
"My service advisor was spending 40% of her day on the phone. Now Attendly handles the routine stuff and she focuses on upselling and relationship work. Huge win for us."
"The after-hours piece alone is worth it. I woke up one Monday to four engine repair requests that came in over the weekend. All booked, all came in. That's $4,200 I would have completely missed."
One repair job pays for months of Attendly. No contracts. Cancel anytime.
30-day free trial · No credit card required to start · Cancel anytime
Every unanswered call is a customer driving to the shop that picked up. Attendly makes sure that shop is yours.