New business prospects don't leave messages. Existing clients expect instant responses. Your team is in back-to-back meetings, on location, managing campaigns. Attendly answers every call the moment it rings — qualifying new business, handling client check-ins, and routing urgent issues 24/7 so your agency never loses revenue to voicemail.
Marketing agencies run on relationships and responsiveness. But the nature of agency work — pitches, shoots, client meetings, campaign crunch — means your phones go unanswered for hours at a time. That's exactly when new business calls.
Small-to-mid agencies can't justify a full-time receptionist for the call volume they handle. But every unanswered call is a risk: a prospect who moves on, a client who feels ignored, a media contact who can't place the story. The cost of missed calls adds up faster than any receptionist's salary.
A single new business call that converts to a retainer — even a modest $5K/month engagement — generates $60K annually. Attendly costs $99/month. You need to capture one call that would have gone to voicemail, and Attendly pays for itself hundreds of times over.
Attendly handles the inbound your team can't — so nothing falls through the cracks between pitches and deliverables.
When a prospect calls about a new engagement, Attendly answers immediately, collects company name, project scope, budget range, and timeline, and books a discovery call with the right person on your team. Prospects get a professional, responsive impression of your agency from the first contact. You get a qualified opportunity with context already gathered — not a cold voicemail you're returning two days late.
When your account team is in a client presentation, existing clients who call get a real response — not voicemail. Attendly takes messages with full context, answers standard questions about campaign status, timelines, and deliverables, and routes urgent issues to the right account manager via text or email. Clients feel heard and handled. Your team stays focused on the room they're in.
Agencies with clients in multiple time zones face a structural problem: your 9–5 is someone else's 1am — and their 9am. Attendly handles calls at any hour, providing a professional response to clients regardless of when they reach out. Urgent issues get escalated immediately. Routine inquiries get logged and routed for morning follow-up. No calls fall through because your office was closed.
PR agencies and firms with media relations work know that missed press calls mean missed placements. When a journalist or editor calls with a deadline, Attendly captures the inquiry immediately — outlet name, story angle, deadline, contact information — and routes it to the right team member in real time. No more missed placement opportunities because the media contact couldn't reach anyone before their deadline.
New business conversations stall when scheduling becomes a back-and-forth email chain. Attendly books discovery calls directly — checking availability, sending calendar invites to both parties, and handling rescheduling requests without involving your team. Prospects book a time that works for them. Your team shows up to a scheduled conversation, not a cold follow-up on a week-old voicemail.
Small-to-mid agencies don't have — and can't justify — a dedicated receptionist for 50 calls a week. Attendly fills that gap at a fraction of the cost. It handles call intake, takes detailed messages, routes by urgency and department, and ensures nothing gets lost in the gap between "someone should call them back" and actually doing it. Professional inbound handling without the overhead of a full-time hire.
What your AI receptionist does while your team is unavailable.
Attendly picks up immediately. It introduces itself as the agency's receptionist, captures the prospect's name, company, what they're looking to do, budget range, and timeline. It explains that the team is currently with another client and books a discovery call for the following morning. The prospect hangs up impressed — not sent to voicemail. When the pitch ends, there's a qualified new business lead with a scheduled meeting waiting. No follow-up gap, no cold callbacks.
Attendly handles all three in real time. The first client wants a status update on their social content calendar — Attendly takes a detailed message with the specific question and routes it to the account manager. The second client has a billing question — Attendly logs it for the finance team. The third client has an urgent approval request with a deadline — Attendly escalates it immediately via text to the account lead, who handles it from the set. Every call is logged, routed, and resolved appropriately.
Attendly answers immediately, captures the journalist's name, publication, story angle, and hard deadline. It sends an urgent alert to the PR team lead via SMS with all the details. The team lead gets the alert within seconds and calls the journalist back in time to make the deadline. The placement runs. Without Attendly, the call goes to voicemail, the team sees it after 5pm, and the placement is lost.
Attendly answers as if it's business hours. The London client wants to discuss a campaign revision before their 10am meeting. Attendly captures the full request, notes the urgency of the timing, and sends a routed message to the account manager — flagged for early morning review. The account manager sees it when they arrive, calls the client before their 10am, and handles the revision in time. The client never experiences the friction of an agency with limited hours.
Real results from digital agencies, PR firms, and creative shops that stopped losing business to voicemail.
"We were losing new business calls during our all-hands and pitch sessions — we had no idea how often it was happening. Attendly captures everything now. A prospect called while we were presenting to our biggest client. Attendly qualified them, booked a discovery call, and they became a $22K/month retainer. That call alone paid for three years of Attendly."
"Our PR firm does a lot of media relations work. Missing a journalist's call before their deadline is a real cost — a missed placement for a client. Attendly captures every media inquiry with the outlet, journalist name, story, and deadline, and alerts whoever needs to respond. We've made placements we would have missed because Attendly escalated in time."
"We have clients in three time zones and a team of 12. We couldn't justify a full-time receptionist, but we were absolutely missing calls. Attendly is a perfect fit — it handles everything our team can't, routes things appropriately, and costs less than two hours of billable time. Our clients have actually commented on how responsive we've become."
Less than two billable hours. Less than one missed retainer call. Cancel anytime.
First month: $224
Includes one-time $125 setup fee — then $99/mo
First month: $324
Includes one-time $125 setup fee — then $199/mo
Attendly responds to new business calls immediately — collecting the prospect's name, company, what they're looking to accomplish, budget range, and timeline. It then books a discovery call with the appropriate person on your team based on the project type. Prospects get a professional, responsive first impression of your agency. You get a qualified lead with context already captured, ready for a pitch conversation — not a cold voicemail from three days ago.
Yes. During setup, we configure Attendly with your agency's routing logic — which types of calls go to which team members, how urgency is defined, and what escalation paths look like. A media deadline routes to PR. A billing question routes to finance. A new business inquiry routes to the appropriate partner or business development contact. Routing is configurable and can be updated as your team structure changes.
Attendly captures the client's name, reason for calling, specific questions or requests, and any urgency indicators. It delivers detailed messages via email or SMS to the designated account manager, flagged by priority. Urgent issues — like a deadline or approval needed today — trigger an immediate alert. Routine check-ins get logged for normal follow-up. Clients feel heard; your team stays informed without constant phone interruptions.
Yes, and this is one of the clearest wins for multi-timezone agencies. Attendly operates 24/7, so a client in London calling at 9am their time — which is 4am on the East Coast — gets a professional response instead of silence. Urgent issues are escalated regardless of time. Routine inquiries are captured and routed for the next business day. Your agency appears available and responsive to clients regardless of the time difference.
Most agencies are live within 24 hours. The $125 one-time setup fee covers white-glove onboarding — we configure Attendly with your agency's routing rules, intake questions, escalation paths, and call scripts. You don't build anything yourself. We handle the full configuration so your team can focus on client work, not setup. After onboarding, you can update scripts and routing in your dashboard at any time.
Every pitch, shoot, and all-hands meeting is another window of time when new business calls go unanswered. Attendly closes that window permanently — so your agency captures every inquiry, handles every client call, and never loses a retainer to voicemail again.
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